COVID-19: Updates & Shipping Information

Hi everyone!

We hope you have all been well and looking after yourselves. We’ve been thinking a lot about our community lately, and we know that these unknown times are difficult for everyone.

With everything that is going on in the world right now, health and safety is the most important priority and we are taking it very seriously. FairyLoot is currently running as normal (luckily our team members are all safe and working from home) and our fulfilment partners are still packing boxes.

Please rest assured that our warehouses and shipping partners have taken on serious safety precautions to ensure that their team and the items are safe, such as placing sanitising products all throughout both the office and warehouse and wiping down all surfaces and commonly used items throughout the office several times a day. Additionally, our fulfilment partners have limited the amount of people allowed on-site and are following social distancing rules, which means that it will take slightly longer to pack boxes and orders. The shipping of goods is also currently slower than usual as many companies are trying to transport their orders as well, so it is taking longer for most items to reach us.

As you may expect, the outbreak will have an effect on when our boxes and orders will be delivered, so we thought it would be best to put all of the shipping updates in one place. This page will be updated whenever we have new information.

We want to assure you that every box or item that you order from FairyLoot will be delivered, and we will continually keep you up to date with any delays.

If you have any questions or concerns, please contact us here. Our customer service team is always here to help.

This page was last updated on July 27, 2021.


July ‘Tales Retold’ Box:

  • July 23: Packing has begun and the estimated shipping dates are July 29th to August 6th.
  • July 16: Packing will begin on the week of July 19th and we are aiming to get the boxes shipped out by the end of the month.
  • July 9: These are expected to ship towards the end of the month.

Namesake:

  • June 30: We expect the books to be delivered in the next 3-4 weeks. Once they are delivered, we will have another update.
  • June 14: The books haven’t been delivered yet due to a delay at the printer, which means that the estimated delivery date will likely now be in July.
  • June 4: We are still waiting for these books to be delivered, once they are delivered we will have an estimated shipping date.

From Blood and Ash Deluxe Set:

  • July 16: Due to a delay at the printer, we will not receive the books until mid August and currently estimate the new shipping dates to be towards the end of August / start of September.
  • June 30: We expect to have these books delivered mid to late July due to delays at the printer. Once the books are delivered, we will have an estimated dispatch update.
  • June 4: We are still waiting for these books to be delivered, once they are delivered we will have an estimated shipping date.

Fairy Trove Restock Orders:

  • June 27: Due to shipping delays with our monthly boxes and the quantity of restock items, we expect all books and items in the US Fairy Trove restock to ship by the end of August.
  • June 14: In the product description we listed within 1-2 months, so they should ship by June/July.

Estimated Shipping: Upcoming Pre-Orders

  • This Poison Heart: July/August
  • Gods & Monsters: August/September
  • XOXO: August/September
  • The Iron Raven: August/September
  • Heartstopper: September/October
  • The Blood of Stars Deluxe Set: September/October
  • Winternight Deluxe Set: October
  • The Dark Artifices Deluxe Set: October/November
  • Angelfall Deluxe Set: October/November
  • Our Violent Ends: November/December
  • Kingdom of the Cursed: November/December
  • The Righteous: December/January 2022

Please note estimated shipping dates are subject to change and we cannot guarantee delivery on publication date.


We understand that delays are disappointing and we would like to apologise profusely. We, our suppliers, our fulfilment partners and our couriers are doing everything that we possibly can to get boxes and orders packed and shipped out to you as soon as we possibly can. There are a lot of things that we can’t control at the moment, but please rest assured that we will make sure that every item you order will be shipped out to you.

Thank you so much for your patience, support and trust in FairyLoot. It is not something that we take for granted, and it truly means the world to us. We are confident that this too shall pass, and that we can resume as normal and we can look forward to sending you many, many more magical boxes, books and items.

Virtual hugs and love,
Your friends at FairyLoot