Thank you all so much for your interest in joining Team FairyLoot! These positions have now been filled. Any future job opportunities will be posted at community.fairyloot.com.
Calling passionate, dedicated, and friendly book lovers! We have a new job opportunity available here at FairyLoot as a Customer Support Assistant and we’d love for you to join our spectacular team. Please find the details down below and, if interested, apply via the linked Google form.
We are looking for 3-4 new full-time Customer Support Assistants to join our passionate and diverse Customer Support Team in February-April 2024.
You will be working closely with the rest of our Customer Support Team to answer customer’s questions or concerns.
We are looking for someone that has a good knowledge of what FairyLoot is, is able to work well under pressure, and work confidently alone whilst keeping their Manager well informed.
Key tasks include:
– Providing product and service information and resolving product and service problems.
– Attracting potential customers by answering product and service questions.
– Maintaining customer records by updating account information.
– Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
– Contributing to team effort by accomplishing related results as needed.
Equipment:
– Laptop/Desktop Computer with working microphone*
– Good Wifi
*Please note, your computer will need to be able to run various programmes while connected to online calls for training
Working Hours: 9am – 5pm, Monday – Friday (35 hours a week)
Workplace: Work from home
Salary: £21,800 GBP per annum
Job Level: Entry
Job Benefits:
- Complimentary FairyLoot products
- Private healthcare plan
- Work equipment, if required
- Company pension
- 31 days holiday as well as bank holidays
Apply to be a FairyLoot Customer Support Assistant.
Applications close January 2nd 2024. We will invite applicants who we think would be a good fit for this role to an interview by email. Unfortunately, we will not be able to reach out to everyone who applies but we thank every single one of you for your interest and time applying.
Thank you so much for your time and interest!
Team FairyLoot
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What an amazing opportunity! Hope to hear from you soon!
Such a great opportunity!! I hope to hear from you and the team at FairyLoot soon! ^_^
This is truly an amazing opportunity.
Good luck to everyone who applied, my fingers are crossed for you all and myself!!
I really hope to hear from you soon!
It’s January second and I think the link should still be active so I can apply! Haha! This is such an awesome opportunity and super bummed I missed out on the chance to apply. Good luck to everyone!!
[email protected]
This is an amazing opportunity, I’m super excited! I have everything crossed I’ll hear something back! ☺️ Good luck everyone!! 🤞🏼
Good luck to everyone who has applied!
Hello! Have the emails gone out to the successful applicants yet? I’m still praying I’ve been successful. Thanks!
We’re glad to hear of your interest in working with us!
I’m afraid the Customer Support Assistant role has now closed and those who have been invited for interviews have been contacted. I’m really sorry about that. We recommend keeping an eye on our social media for future job listings, as these will always be advertised there. 💜