Job Opportunity: Operations & Product Development Assistant

FairyLoot is hiring! We are looking for an Operations & Product Development Assistant to join our team in 2025.

FairyLoot is a UK-based fantasy book subscription company, renowned for our beautifully curated monthly subscription boxes and exclusive editions that bring magic to readers worldwide. Our team is made up of dedicated book lovers who share an appreciation for fantasy fiction, stunning artwork, and immersive storytelling. We collaborate closely with leading publishers, authors, and artists to create breathtaking editions that readers treasure.
This is an exciting opportunity for an organised, proactive individual with strong communication skills and a creative eye. If you enjoy variety, structure, and being part of the behind-the-scenes process that brings beautiful products to life, we’d love to hear from you.

About the Role

Operations & Product Development Assistant is an exciting dynamic hybrid role where you’ll work closely with our Head of Operations & Product Development and the Product Development team providing essential day-to-day support. Your contributions will help keep projects organised, timelines on track, and communication clear across internal teams and external partners.
This entry-level role is perfect for someone who thrives on variety and enjoys balancing both administrative and creative tasks. You’ll gain hands-on experience supporting coordination of product development for our box items, managing schedules, and assisting with communications, while playing a key role in ensuring our operations run smoothly and efficiently.

Five Reasons This Job Might Be Perfect for You

1. You’re a natural multitasker who enjoys juggling different kinds of tasks and responsibilities.
2. You’re excited to contribute creatively and help bring innovative, exclusive bookish items from concept to production.
3. You love keeping things organised and running like clockwork, from calendars to checklists to spreadsheets.
4. You have excellent communication skills and can liaise clearly with internal teams, suppliers, and shipping partners.
5. You’re passionate about the fantasy genre and enjoy working with a team that shares your creative interests.

Key Responsibilities

🧭 Daily Focus & Coordination Overview: Maintain a clear overview of internal timelines, upcoming priorities, and team updates to keep the Head of Operations & Product Development informed and focused on what matters most each day.

📅 Information & Project Tracking: Monitor and summarise important communications, track active projects and their progress, and flag any tasks that need immediate action or follow-up to keep everything on schedule.

🛠️ Cross-Team Collaboration Support: Facilitate cross-team collaboration by managing shared priorities and providing hands-on support such as organising meetings, sending reminders, and assisting with project handovers.

📁 File, System & Deck Management: Organise and maintain internal documentation, work systems, artist portfolios, and product decks to ensure all project information is accurate, up to date, and easy for the team to access and reference.

💡 Product, Supplier & Trend Research: Research creative product ideas, vet new suppliers, stay up to date with YA fantasy and production trends, and track customer feedback to support innovation and future development decisions

📦 Production Timeline Support: Help keep product timelines on track by monitoring production updates, sample tracking, and delivery follow-ups to ensure smooth project progress.

🔎 Quality Control Assistance: Support quality control by proofreading art briefs, packaging, and assessing pre-production items to ensure accuracy and that everything meets the high FairyLoot standard.

🚚 Logistics Support: Liaise with our shipping partners to gather quotes, confirm schedules, and obtain tracking information to keep shipments running smoothly and on time.

Who We’re Looking For

• A natural organiser who gets joy from tidy timelines, satisfying systems, and crossing things off a to-do list
• A fantasy lover with a creative spark and an eye for what makes a product feel truly magical
• An eagle-eyed attention to detail, the kind who notices when a font is off or a date’s gone rogue
• Cool-headed and adaptable when plans shift (which they will), with a proactive mindset and a steady hand
• Thinks three steps ahead and makes sure nothing important slips through the cracks
• Rolls with every plot twist the day throws at them, always ready for the next chapter
• Has a strong understanding of FairyLoot’s brand and how we bring magic to our subscribers

Requirements

• Some experience or skills in project coordination or operations is desirable (this does not need to be within the literary or creative industries)
• A strong interest in fantasy books and a good understanding of FairyLoot’s brand and products
• Excellent organisational skills, with the ability to manage multiple projects, timelines, and priorities efficiently
• Strong attention to detail for tracking progress, maintaining accurate records, and supporting quality control of product materials
• Proactive and adaptable, able to respond calmly to changing priorities and handle unexpected challenges
• Effective written and verbal communication skills for liaising clearly with internal teams, suppliers, and shipping partners
• Proficiency with digital tools such as Google Suite (Docs, Sheets, Slides), Microsoft Office, and project management platforms
• Basic knowledge of file and asset management, with the ability to organise digital files and internal documentation effectively
• Ability to maintain confidentiality and handle sensitive information with discretion
• Legal right to work in the UK

Before employment begins, we will need the following:

• A copy of your passport or European identity card
• UK National Insurance number

Additional Details

💼 Job Level: Entry level
💰 Starting Salary: £26,000
📅 Application Deadline: 15th of August
🚀 Start Date: September/October
⏳ Full-time: Monday to Friday, 9 AM to 5 PM
📍 Location: Remote (UK-based only)

Benefits

• Annual Leave: 28 days, plus bank holidays and company-wide holidays
• Private Medical Insurance: Comprehensive private healthcare with AXA, including dental, mental health and 40% off Nuffield Health and Hussle’s monthly pass
• Pension Scheme: Includes employer contributions
• Complimentary FairyLoot Products: Receive our monthly book boxes and Exclusive Editions
• Remote Work Support: Work from home with necessary office equipment provided, if needed
• Team Culture and Events: Join a book-loving team with virtual and in-person team events
• Book Industry Perks: Access to early manuscripts, ARCs (Advance Reader Copies), publisher events, and book fairs where possible

If you are passionate about books, you are detail-oriented, and eager to contribute to the curation of FairyLoot’s magical products, we encourage you to apply.
Due to the volume of applications, we will only contact candidates selected for an interview. However, we sincerely appreciate every applicant’s time and interest.

📩 Apply now to be part of the FairyLoot team and help bring unforgettable stories to readers around the world.

Warmly,
The FairyLoot Team