Job Opportunity: Order & Sales Assistant

FairyLoot is hiring! We are looking for an Order & Sales Assistant to join our team in January-February 2026.

FairyLoot is a UK-based fantasy book subscription company, renowned for our beautifully curated monthly subscription boxes and exclusive editions that bring magic to readers worldwide. Our team is made up of dedicated book lovers who share an appreciation for fantasy fiction, stunning artwork, and immersive storytelling. We work our magic to bring readers treasures they can cherish.

We’re looking for an organised and proactive individual with strong communication skills and exceptional attention to detail to join our team. You’ll help keep our orders and sales operations running smoothly, maintain accurate records, and support a fast-paced, collaborative environment where your contributions make a real impact.

About the Role

As an Order & Sales Assistant, you’ll play a key role in ensuring orders are processed efficiently, sales operations run smoothly, and inventory is tracked accurately. If you enjoy structure, problem-solving, and supporting a fast-paced team, this could be the perfect fit for you!

Five Reasons This Job Might Be Perfect for You

1. You have a passion for organised workflows and sales operations, understanding the importance of accurate orders, timely processing, and meeting deadlines.
2. You enjoy problem-solving, quickly adapting to new systems, products, and challenges with flexibility as well as an eagerness to learn.
3. You are able to use technical tools and systems to streamline orders and sales operations, proactively preventing errors and keeping processes running smoothly.
4. You thrive in a small, hands-on team, enjoying the close collaboration where every contribution directly impacts the team’s success.
5. You maintain organised systems and accurate records, ensuring all teams have real-time access to the information they need.

Key Responsibilities

🖥️ Processing and updating customer orders: You’ll help make sure all orders are processed correctly, product pages are updated, and website information is accurate so customers always have a smooth experience.

📅 Supporting order and sales schedules: You’ll assist with setting up sales and launches, updating any changes or delays, and helping to make sure information is shared clearly across the team.

🔎 Monitoring sales and stock levels: You’ll keep an eye on stock levels during sales, flag any low or missing items, and share updates with the team to help everything run smoothly.

📂 Maintaining records and documentations: You’ll organise and update all records, tracking progress, reporting metrics, and ensuring that data is accurate and easily accessible for decision-making and cross-team collaboration.

📊 Supporting stock and fulfilment coordination: You’ll communicate with warehouses on stock and order queries, help check for any issues, and support the team in keeping fulfilment running efficiently.

Who We’re Looking For

• An organised, detail-oriented, and proactive individual
• Someone who thrives in a small, collaborative team
• A multitasker who can manage orders, sales, and operational tasks efficiently
• A person passionate about the fantasy genre and excited to bring that enthusiasm to their work
• Someone with strong communication skills who can liaise effectively across teams and with external partners

Requirements

• Strong organisational skills and attention to detail
• Proactive and adaptable, capable of solving problems effectively and confidently
• Able to maintain confidentiality and manage sensitive customer and operational information with discretion
• Some experience in using task-tracking tools and spreadsheet software (Excel, Google Sheets, and similar) is beneficial, however training will be provided
• Ability to prioritise tasks and work efficiently in a fast-paced environment
• Legal right to work in the UK

Before employment begins, we will need the following:

• A copy of your passport or European identity card
• UK National Insurance number

Additional Details

💼 Job Level: Entry level
💰 Starting Salary: £26,000 per annum
📅 Application Deadline: 8th of December 2025
🚀 Start Date: January-February 2026
⏳ Full-time: Monday–Friday, 9 AM–5 PM
📍 Location: Remote (UK-based)

Benefits

• Annual Leave: 28 days, plus bank holidays and company-wide holidays.
• Private Medical Insurance: Comprehensive private healthcare with AXA, including dental, mental health and 40% off Nuffield Health and Hussle’s monthly pass.
• Pension Scheme: Includes employer contributions.
• Complimentary FairyLoot Products: Receive our monthly book boxes and Exclusive Editions.
• Remote Work Support: Work from home with necessary office equipment provided, if needed.
• Team Culture & Events: Join a book-loving team with virtual and in-person team events.

If you’re excited by the idea of maintaining magical experiences for the FairyLoot community, we encourage you to apply!

Due to the volume of applications, we will only contact candidates selected for an interview. However, we sincerely appreciate every applicant’s time and interest.

📩 Apply now to be part of the FairyLoot team and help enchant readers around the world.

Warmly,
The FairyLoot Team